Legally prescribed requirements

The law is multi-level and there are guidelines for its implementation

• The law

  The law obligates the public sector and some private and third-sector operators to meet accessibility requirements. The law aims to promote the accessibility, quality, data security and content accessibility of digital services, thereby improving everyone’s ability to use digital services on an equal basis.

  Read more: Act on the Provision of Digital Services (in finnish)
• WCAG

  The legally prescribed accessibility requirements are based on the European standard. For the most part, the requirements are identical to those of the international WCAG 2.2 guidelines.

  WCAG (Web Content Accessibility Guidelines) 2.2.

  Papunet clear instructions for levels A–AAA (in Finnish)
• Public-sector websites and applications must meet the accessibility requirements as follows:

  New websites (including intranet and extranet implementations) by 23 September 2019
  Old services by 23 September 2020
  Mobile applications by 23 June 2021

  Requirements of the Act on the Provision of Digital Services’ page of the Regional State Administrative Agency
• Accessibility statement

  Digital services governed by the law must also provide an accessibility statement with the following details:

  Which parts of the content do not meet the accessibility requirements and why
  An account of alternatives for using any digital services that are not accessible
  How it can be reported to the organisation that its website or mobile application does not meet the requirements set
  Information about action that the client can take if they are not satisfied with the response they have received (legal protection method for accessibility)

  Accessibility statement instructions